Privacy Policy

Privacy Policy

Introduction

Welcome to https://tempe-relationship-counseling.couplesresilience.com (hereafter referred to as “Tempe Relationship Counseling,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Transparent Data Practice Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://tempe-relationship-counseling.couplesresilience.com. Please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy is designed to guide you on the following interactions:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Policy
  • Receiving communications from us via email, phone calls, or text messages

Personal Data Collection

We collect multiple types of personal information, including but not limited to:

  • Account Information: Details required to create and manage your account on our platform.
  • Payment Information: Data associated with your payment methods for transactions made through our services.
  • Financial Information: Records of financial activities and balance details (if applicable).
  • Purchase Information: Items or services bought through our platform, including transaction history and order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to provide personalized services.
  • Location Data: Information about your geographical location when you use our location-based services.
  • Feedback: Your comments, suggestions, and ratings to improve our products and services.
  • Social Media Information: Data obtained through social media integrations, such as user profiles and preferences.
  • Product Information: Details about the products or services that interest you, including usage patterns.

We collect this data through various methods: direct input by users, tracking technologies, analytics tools, and third-party providers.

Cookies

Cookies are small text files stored on your browser to enhance user experience and provide valuable insights. We use cookies categorized as:

  • Strictly Necessary: Essential for website functionality and navigation.
  • Preference: Remembering user preferences and settings.
  • Analytics: Collecting aggregated data for performance measurement and improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period ends or when these purposes are no longer applicable, we securely delete or anonymize your data.

Security Measures

Tempe Relationship Counseling employs robust security measures to safeguard your personal information. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors without parental consent. If you believe we have collected such data, please contact us at the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and request for copies of your data.
  • Correction or rectification of inaccurate information.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction or objection to the processing of your data in certain situations.
  • Data portability, allowing you to transfer data to another controller.
  • The right to withdraw consent without affecting the lawfulness of processing based on consent before withdrawal.
  • Complaint filing and appeal processes with relevant supervisory authorities.

To exercise these rights or for data-related inquiries, please contact our Privacy Team at:

Email: [email protected]
Address: Tempe Relationship Counseling, [Street Address], [City, State, Zip Code]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, requests, or concerns regarding privacy, please reach out to us using the contact details provided above.